Refund policy
Return & Refund Policy
Effective Date: May 31, 2026
At Combat Daddy Supply Company, we want you to be satisfied with your purchase. If you're not completely happy with your order, we're here to help.
Return Window
You may request a return within 14 days of receiving your order.
To be eligible for a return:
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The item must be unused or gently used.
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The item must be in its original packaging whenever possible.
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The item must be returned in resalable condition.
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Proof of purchase may be required.
Returns requested more than 14 days after delivery may not be accepted.
Non-Returnable Items
For safety, hygiene, and quality-control reasons, the following items are generally not eligible for return:
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Empty products
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Products intentionally damaged after delivery
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Gift cards
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Promotional items
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Final sale items
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Clearance items marked as non-returnable
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Products returned without authorization
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Products that have been excessively used
We reserve the right to refuse returns that do not meet the requirements of this policy.
How to Start a Return
To request a return, contact us at:
Please include:
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Your name
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Order number
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Product(s) being returned
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Reason for the return
If your return is approved, we will provide instructions for returning your item.
Items sent back without prior authorization may not be accepted.
Return Shipping
Unless the return is due to our error or a defective product, customers are responsible for return shipping costs.
Original shipping charges are non-refundable.
We recommend using a trackable shipping method, as Combat Daddy is not responsible for return packages lost in transit.
Damaged, Defective, or Incorrect Items
Please inspect your order upon delivery.
If your order arrives:
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Damaged
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Defective
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Incorrect
contact us within 7 days of delivery.
Include photographs of:
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The product
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The packaging
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The shipping label
We will review the issue and work with you to determine an appropriate resolution.
Refunds
Once your return is received and inspected, we will notify you regarding approval of your refund.
If approved, refunds will be issued to the original payment method.
Please allow:
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3–5 business days for inspection and processing
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Additional time for your bank or payment provider to post the refund
Original shipping charges are not refundable unless required by law.
Exchanges
If you would like a different item, color, or variation, we recommend placing a new order and returning the original item if eligible.
Refused Deliveries and Returned Packages
Packages returned to us due to:
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Incorrect addresses
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Refused delivery
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Failure to retrieve a package
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Undeliverable addresses
may be refunded less original shipping charges and any return shipping fees incurred by Combat Daddy.
Chargebacks
If you experience an issue with your order, please contact us before initiating a chargeback.
Fraudulent or abusive chargebacks may be disputed using order records, tracking information, delivery confirmation, communications, and other supporting documentation.
Policy Updates
We reserve the right to modify this Return & Refund Policy at any time. Updates will become effective upon posting to our website.
Contact
Combat Daddy Supply Company
Austin, Texas
United States