Shipping Policy

Effective Date: May 31, 2026

Thank you for shopping with Combat Daddy Supply Company.

We work hard to get your order packed and shipped as quickly as possible. Please review the following shipping information before placing your order.

Order Processing

Most orders are processed within 1–3 business days after purchase.

Processing times may be longer during:

• Product launches

• Sales events

• Holidays

• Inventory audits

• High-volume periods

• Severe weather events

• Carrier disruptions

Processing time and shipping time are separate.

Orders are not shipped on weekends or federal holidays.

Shipping Rates

Shipping rates are calculated at checkout based on the shipping destination, package weight, package dimensions, and shipping method selected.

We may offer free shipping promotions from time to time. Such promotions may be modified or discontinued at any time.

Shipping Carriers

We may ship orders using:

• USPS

• UPS

• FedEx

• DHL

• Other regional or national carriers

We reserve the right to select the carrier that best fulfills your order.

Delivery Estimates

Estimated delivery dates are provided by carriers and are not guaranteed.

Combat Daddy is not responsible for delays caused by:

• Carrier issues

• Weather events

• Customs processing

• Natural disasters

• Labor shortages

• Transportation disruptions

• Incorrect shipping information

• Events beyond our reasonable control

Delivery estimates should not be considered guaranteed arrival dates.

Address Accuracy

Customers are responsible for providing accurate shipping information.

If an order is returned due to:

• Incorrect address

• Incomplete address

• Refused delivery

• Failure to claim a package

the customer may be responsible for additional shipping charges before reshipment.

Combat Daddy is not responsible for packages delivered to an address provided incorrectly during checkout.

Order Tracking

Tracking information will be sent to the email address provided during checkout once a shipping label has been created.

Please allow carriers time to update tracking information.

Lost, Stolen, or Missing Packages

Once a package has been transferred to the carrier, responsibility for delivery rests with the carrier.

Combat Daddy is not responsible for:

• Stolen packages

• Porch piracy

• Packages marked delivered but not received

• Delivery delays caused by carriers

Customers should contact the carrier directly to initiate investigations when appropriate.

At our sole discretion, we may assist customers with carrier claims, but we are not obligated to replace or refund packages that carriers indicate were delivered.

Damaged Packages

If your package arrives visibly damaged:

1. Take photographs of the packaging and products immediately.

2. Retain all original packaging materials.

3. Contact us within 7 days of delivery.

Failure to report damage within 7 days may affect our ability to assist with carrier claims.

International Shipping

If international shipping is offered, customers are responsible for:

• Customs duties

• Import taxes

• VAT

• Brokerage fees

• Other government-imposed charges

These fees are not included in product prices or shipping charges unless specifically stated.

Combat Daddy is not responsible for customs delays or packages refused by customs authorities.

Shipping Restrictions

We reserve the right to refuse shipment to any location where shipment would violate applicable laws, regulations, carrier restrictions, or company policies.

Split Shipments

Orders containing multiple items may be shipped separately at our discretion.

You will not be charged additional shipping fees for approved split shipments initiated by Combat Daddy.

Risk of Loss

Ownership and risk of loss transfer to the customer upon delivery of the package to the shipping carrier, to the fullest extent permitted by applicable law.

Contact

Questions regarding shipping may be directed to:

Combat Daddy Supply Company

hello@combatdaddy.com

Austin, Texas
United States